1. Data Collection

Alpha Tesseract collects communication data (voice logs, text transcripts) solely for the purpose of enabling customer interactions as directed by our clients. We process this data in accordance with strict security protocols and only retain information necessary for service delivery.

2. Third-Party Providers

We utilize regulated telecommunications providers (such as Telnyx) to transmit traffic. These providers are bound by strict data processing agreements. We do not sell personal data to third parties under any circumstances.

3. AI Processing

All AI processing is conducted on secure, isolated instances. Voice data is not used to train public models without explicit consent. Custom LLMs are trained in secure environments with full data isolation between clients.

4. Data Security

We implement industry-standard security measures including end-to-end encryption, SOC 2 Type II compliance, and regular security audits. All data is encrypted at rest and in transit.

5. Your Rights

You have the right to access, correct, or delete your personal data. We comply with GDPR, CCPA, and other applicable privacy regulations. Data subject requests can be submitted through the contact information below.

6. Contact

For privacy concerns or data subject requests, contact us at: ceo@alpha-tesseract.com

Alpha Tesseract Inc.
100 Enterprise Way, Suite 500
San Francisco, CA 94105
United States